From what I've seen, they're going to have a pretty extensive (and I hope Aion-like) character design system in place eventually, they haven't put it in yet though. So I assume you will have the ability to make a variety of different shaped characters .
The ones I've seen though are fine as far as body shape goes (like the one I drew here is meant to be chunkier, not like "this is what all norn women should look like" lol)- the faces I've seen are a bit too porcelain for my tastes but again I bet they've just got a few nice default faces they're using for now.
Have I ever told you how much I love you for drawing warrior women who actually have MUSCLE and BODY MASS? It eats away at my very soul every time I see a female warrior/fighter character who looks like a Next Top Model contestant during a chainmail bikini photo shoot.
I love the expressions you give your characters. They are so full of life. For just a moment I couldn't make out her hands and I though she had half shifted to have bear claws. Now that would be a fun trick.
I can wait for this game to come out! My Norn will be a brunette, bear wrestling, she hulk.